Our expert engineer John shares his top tips for your home heating

Our heating engineer John Francis has over 38 years of experience in home heating and boilers, so he can help you prevent and predict some common problems.

Check your boiler is working properly all year round, preferably once a month, as part of your home’s general maintenance.
Go around to see if all the radiators are working throughout your home and the radiator valves are sound and not leaking. Don’t forget to check the heating goes on in any spare or unused rooms. Also, check all the controls and programmers are set correctly.
Your boiler instruction manual will tell you how.
Look out for possible leaks and loose cables.
Every boiler needs to be checked for safety and serviced by a properly qualified OFTEC or Gas Safe engineer once a year. Failure to do this could invalidate your boiler warranty. Have your boiler manual handy for your engineer so they can update the service record, usually found on the back pages.
If you are calling out an engineer for a boiler service, or to look at a fault, remember to check both the back and the front of their Gas Safe ID card. This will tell you if they are qualified to work safely on your type of boiler. You can see exactly what you should look for here www.gassaferegister.co.uk/find-an-engineer
It’s really useful if you need to turn off the water supply into your home, especially in an emergency.
Carrying out a few checks before you call out a heating engineer can save you a lot of time (and money).
See my Answers to your heating and boiler questions