Meet the InstaGroup experts

We’re always ready to share the knowledge of our energy efficiency experts. So if you want to see some of the faces behind the work we do — and find out more about what makes InstaGroup different — you’ve come to the right place.

You’ll see we’re dedicated to continually building on our knowledge and skills, and focused on making sure our customers get the best results possible.

Energy efficiency experts – at your service

Click below to meet some of the friendly energy efficiency experts who work at the heart of our heating, insulation and installation business. We’ll be adding more InstaGroup specialists from across different areas every month or so, so you can get to know us better.

We’ve been known as energy efficiency experts for homes throughout Berkshire, Surrey, Hampshire and Oxfordshire since 1980, and as we’re very much a ‘people business’ it’s good to be able to introduce potential customers to a few members of our team.

Just get in touch if you’d like us to carry out a no-obligation survey for your home.

Customer Services team

Call on our helpful and experienced Customer Services team and you’ll discover why InstaGroup is a ‘people first’ business. Our small, friendly team is dedicated to customer satisfaction, from first enquiry through to installation – and often far beyond. Find out how we work to support customers who want to improve their home energy efficiency.

Find out more close

Bob Smith, Survey Manager

InstaGroup’s Survey Manager Bob Smith has over 8 years’ experience as an insulation surveyor, and he’s trained as a fully qualified Domestic Energy Assessor. He carries out home surveys and can offer expert recommendations for making your household more energy efficient. Find out why your property is unique, and why a trusted survey is so important.

Find out more close

John Francis, Heating Engineer

InstaGroup's heating engineer John Francis has over 38 years' experience in looking after home heating and boilers. He's an expert at diagnosing problems and servicing heating systems, so take advantage of his helpful advice -- just a few simple checks could save you the hassle and expense of calling out an engineer

Find out more close

John Reed, Group Operations Director

John Reed, our Group Operations Director, has worked with InstaGroup for over 23 years. He’s highly experienced in all aspects of health and safety, ensuring that all our installers are trained and supervised to work safely on-site, and our customers are protected in their homes.

Find out more close

Rachel Croft, Energy Efficiency Expert

The newspapers and television have all been covering the rising cost of living, with a big focus on soaring energy bills.

Our very own in-house energy efficiency expert Rachel Croft was recently invited on to BBC Radio 5 to talk about some of the ways we can all save energy at home.

Find out more close